Refund policy
RETURN
Please read the details below carefully before returning any items from your order.
- Items must be in original selling condition (new, unopened, unused, unwashed, and unaltered) and in its original packaging with tags attached to be considered for return.
- Items can be returned within 3 calendar days of the date you receive your package.
- Merchandise purchased from our online store can only be returned to our warehouse via mail.
- Refunds will be issued in the form of a gift card with the equivalent value of original purchases.
- Merchandise that is sold at discounted prices are final sale.
- We do not offer price adjustments.
- Shipping fee is non-refundable.
- Buyers will be responsible for shipping the return item back to us and all cost associate towards it.
- Gift card purchases are non-refundable and non-exchangeable.
As we take extra precautions to keep our people safe, it may take us slightly longer than usual (10-14 days) to issue your refunds. We appreciate your patience during this time.
Please email us at sale@goodcic.com if you would like to initiate a return.
EXCHANGES
We are not able to offer exchanges online. We recommend returning your order and placing a new order online.Goodcic reserves the right to change the Returns and Exchanges policy at any time without prior notice.